Item Customizations
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SHIPPING:
- In-stock items are typically shipped within 3-4 business days.
- Made to Order items are shipped within 2-4 weeks, depending on the design.
- Signature confirmation is required for shipments over $250.
RETURN/EXCHANGE:
Customers wishing to return or exchange their jewelry must initiate the process within 30 days of receiving the item. We proudly offer a ONE TIME EXCHANGE FOR ALL ORDERS – Exchange for the same item or an item of equal value.
TERMS & CONDITIONS:
To be eligible for a return or exchange, the item must meet the following criteria:
- The item must be in the same condition as received.
- Unworn or unused.
- With tags attached.
- In its original packaging.
- Exchange items are subject to availability.
- Extra fee for engraved items (contact us)
- For pre-ordered rings, a 40% restocking fee applies in case of refund.
If the product is returned in a used or damaged condition, Kingsway Jewelry reserves the right to withhold a restocking fee according to the condition of the item.
CANCELLATION:
Made to Order and Engraved Jewelry: If you contact us within 24 hours of your purchase you can receive a 100% refund. If contacting us after 24 hours of ordering a 30% restocking fee will be retained, and you will receive a 70% refund.
- In-stock items are typically shipped within 3-4 business days.
- Made to Order items are shipped within 2-4 weeks, depending on the design.
- Signature confirmation is required for shipments over $250.
RETURN/EXCHANGE:
Customers wishing to return or exchange their jewelry must initiate the process within 30 days of receiving the item. We proudly offer a ONE TIME EXCHANGE FOR ALL ORDERS – Exchange for the same item or an item of equal value.
TERMS & CONDITIONS:
To be eligible for a return or exchange, the item must meet the following criteria:
- The item must be in the same condition as received.
- Unworn or unused.
- With tags attached.
- In its original packaging.
- Exchange items are subject to availability.
- Extra fee for engraved items (contact us)
- For pre-ordered rings, a 40% restocking fee applies in case of refund.
If the product is returned in a used or damaged condition, Kingsway Jewelry reserves the right to withhold a restocking fee according to the condition of the item.
CANCELLATION:
Made to Order and Engraved Jewelry: If you contact us within 24 hours of your purchase you can receive a 100% refund. If contacting us after 24 hours of ordering a 30% restocking fee will be retained, and you will receive a 70% refund.
BEST-IN-THE-INDUSTRY 2-YEAR WARRANTY
- Gold Jewelry: All gold jewelry is covered for free cleaning and polishing services. If the item is damaged beyond repair, we will replace it with a new ring at a cost of 50% of the current retail price upon the return of the damaged ring. This is a one-time offer and will not apply to the replacement ring.
- Silver, Titanium, Tungsten, Stainless Steel Jewelry: If the ring shatters or chips and is deemed damaged beyond repair, we will replace it with a new ring at a cost of 40% of the current retail price upon the return of the damaged ring. This is a one-time offer and will not apply to the replacement ring.
*Replacements are subject to availability.
- Gold Jewelry: All gold jewelry is covered for free cleaning and polishing services. If the item is damaged beyond repair, we will replace it with a new ring at a cost of 50% of the current retail price upon the return of the damaged ring. This is a one-time offer and will not apply to the replacement ring.
- Silver, Titanium, Tungsten, Stainless Steel Jewelry: If the ring shatters or chips and is deemed damaged beyond repair, we will replace it with a new ring at a cost of 40% of the current retail price upon the return of the damaged ring. This is a one-time offer and will not apply to the replacement ring.
*Replacements are subject to availability.
Item Customizations
Sale price$0.01
Regular price
Looking for different gems or colors?